Thank you for visiting the official website of Hangzhou Sanyuan Cable Co., Ltd. (hereinafter referred to as "we") and for choosing to use our message submission feature. We deeply understand the importance of personal information to you and place great emphasis on protecting your privacy. This notice aims to clearly and transparently explain how we handle and safeguard the personal information you provide when submitting messages through the official website's message board.

1. How do we collect and use your information

When you use the message function, we will only collect the minimum and necessary information to effectively handle your question. Usually, this may include:

Your name: so that we can address and reply to you politely and accurately.

Your contact information (such as phone number, email): Used for necessary communication with you regarding the content of your message, answering questions, or providing the information you request.

Your message is intended to understand and address your specific inquiries, suggestions, or feedback.

The information we collect will be strictly limited to the following purposes:

Process your message and contact you.

Respond to your inquiries and requests.

We promise not to use the information you submit through messages for any marketing promotion without your explicit consent.

2. How do we protect and store your information

We promise to take reasonable technical and management measures that comply with industry standards (such as access control, security audits, etc.) to protect your personal information and prevent unauthorized access, leakage, tampering, or loss of data.

Storage period: We will only retain your information for the period necessary to achieve the purposes stated in this notice. Usually, after your message has been processed, we will securely delete or anonymize it within a reasonable period of time (e.g. 1 year). If it involves subsequent services or contract performance, the retention period will be correspondingly extended until the termination of the services or contract.

Storage location: In principle, personal information collected and generated within the territory of the People's Republic of China will be stored within the territory.

3. How do we entrust the processing, sharing, or disclosure of your information

In general, we will not share or sell your personal information with any unrelated third party.

We may disclose your information in the following specific circumstances:

Business delegation: We may entrust trusted third-party technology service providers (such as cloud service providers) to assist us in securely storing and processing data, and they will be subject to strict contractual constraints.

Legal requirement: Disclosure shall be made in accordance with laws and regulations, litigation, arbitration needs, or at the request of administrative or judicial authorities.

Protecting rights and interests: When necessary to disclose in order to safeguard our and our clients' legitimate rights and interests, prevent fraud, and ensure personal and property safety.

4. Your rights

According to relevant laws and regulations such as the Personal Information Protection Law of the People's Republic of China, you have the following rights to your personal information:

Query and Access: You can inquire about how we handle your information and request a copy.

Correction: If inaccurate or incomplete information is found, correction can be requested.

Delete: In specific circumstances, if the processing purpose has been achieved, you may request the deletion of personal information.

Withdrawal of consent: You have the right to withdraw your consent at any time for processing based on your consent, but this does not affect the validity of processing based on your consent before withdrawal.

5. Update of this notice

We may update this privacy notice from time to time. The updated version will be published on this page and the "Last Updated Date" at the top will be updated. Please pay attention to and confirm the latest content before continuing to use our messaging service.