200 FAQ

How can I track my coaxial cable?

You can easily know the logistics of coaxial cable through various ways. After we deliver the goods, you will receive a tracking number so that you can check the...

How can I track my coaxial cable?

What port of loading available for coaxial cable?

Hangzhou SanYuan Cable Co., Ltd. generally delivers goods to the international port which is close to its warehouse. With superior geographical location, vast water and land...

What port of loading available for coaxial cable?

What to do if coaxial cable is damaged during shipping?

Although the loss and damage of goods seldom happen, our reliable partner - freight forwarding company highly recommend customers to buy insurance to avoid the high-cost...

What to do if coaxial cable is damaged during shipping?

What to do if it is incomplete coaxial cable delivery?

Please contact Hangzhou SanYuan Cable Co., Ltd. Customer Service if you receive incomplete coaxial cable delivery. We will start a formal inquiry in this regard instantly...

What to do if it is incomplete coaxial cable delivery?

What should I do once I receive coaxial cable imperfections?

Once you receive our coaxial cable with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According to the...

What should I do once I receive coaxial cable imperfections?

Where to get help if coaxial cable gets problem during the use?

We are convinced of the quality of coaxial cable. However, we welcome customers to forward questions, which will help us to do better in the future. Speak to our...

Where to get help if coaxial cable gets problem during the use?

Can we arrange the coaxial cable shipment by ourselves or by our agent?

Yes. Customers can arrange the coaxial cable shipment by themselves or by their own agent. Typically, Hangzhou SanYuan Cable Co., Ltd. will arrange the shipping...

Can we arrange the coaxial cable shipment by ourselves or by our agent?

What kind of packing is provided for coaxial cable?

See "Product" page to find the packing methods Hangzhou SanYuan Cable Co., Ltd. offered. We are serious about the packing material used for coaxial cable, and of...

What kind of packing is provided for coaxial cable?

Is coaxial cable tested before shipment?

Pre-shipment inspection (PSI) is one of the many quality control tests conducted by Hangzhou SanYuan Cable Co., Ltd.. This inspection is based on standard QC testing...

Is coaxial cable tested before shipment?

How to pay for coaxial cable?

Based on the market standard, there are various ways for customers to pay for the order. It is suggested that you contact our service team. The payment method acceptable...

How to pay for coaxial cable?

Does coaxial cable have warranty period?

Yes, Hangzhou SanYuan Cable Co., Ltd. provides warranty service for coaxial cable. Being a quality-oriented company, we warrant our products against defects in materials...

Does coaxial cable have warranty period?

How to extend coaxial cable warranty?

If you would like to extend the warranty period of coaxial cable, please consult our Customer Service Department for details. The extended warranty period is the...

How to extend coaxial cable warranty?

Can coaxial cable be customized?

To satisfy customers' needs and separate us from other competitors in the market, we have been focused on the product customization and are incorporating customized...

Can coaxial cable be customized?

Can coaxial cable be made by any shape, size, color, spec. or material?

Take customization support from Hangzhou SanYuan Cable Co., Ltd. which helps make sure that your product correctly promotes your brand and leaves a lasting impression...

Can coaxial cable be made by any shape, size, color, spec. or material?

How to go through the coaxial cable customization?

Just let Hangzhou SanYuan Cable Co., Ltd. know your requirement. Because of our experience, we will take you through the entire process, from cost volume analysis...

How to go through the coaxial cable customization?

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