200 FAQ

Can our logo or company name be printed on audio cable?

Our answer is yes. We offer logo and company name printing service for the audio cable. If you have special demands on product customization, please inform us in...

How can I track my audio cable?

Hangzhou SanYuan Cable Co., Ltd. provides a tracking number for all shipments. This will allow you to track the location of their purchase. With this tracking number...

How can I track my audio cable?

What port of loading available for audio cable?

Most of the moment, Hangzhou SanYuan Cable Co., Ltd. will choose the closest port to the warehouse. If you want to specify a port, please contact customer support team...

What port of loading available for audio cable?

What to do if audio cable is damaged during shipping?

If the audio cable you have ordered is arrived damaged, please contact Hangzhou SanYuan Cable Co., Ltd. Customer Service as soon as possible. We will advise you...

What to do if audio cable is damaged during shipping?

What to do if it is incomplete audio cable delivery?

If your purchase is missing any parts or items, please let us know as soon as possible. Hangzhou SanYuan Cable Co., Ltd. is dedicated to your satisfaction. You have our guarantee...

What to do if it is incomplete audio cable delivery?

What should I do once I receive audio cable imperfections?

Hangzhou SanYuan Cable Co., Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete audio cable, please call our customer service...

What should I do once I receive audio cable imperfections?

Where to get help if audio cable gets problem during the use?

After identifying the problems of audio cable, Hangzhou SanYuan Cable Co., Ltd. will arrange the most professional after-sales team to help you. By following the...

Where to get help if audio cable gets problem during the use?

Can we arrange the audio cable shipment by ourselves or by our agent?

Hangzhou SanYuan Cable Co., Ltd. offers various shipping terms, such as EXW, FOB, CIF. If you have a shipping agent in China, we can offer you either an EXW or FOB quote...

Can we arrange the audio cable shipment by ourselves or by our agent?

What kind of packing is provided for audio cable?

Hangzhou SanYuan Cable Co., Ltd. will assess customers' requirements and choose the right packing methods. We know the right packing will bring benefits to both...

What kind of packing is provided for audio cable?

Is audio cable tested before shipment?

Audio cable is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements. Samples are selected...

Is audio cable tested before shipment?

How to pay for audio cable?

Hangzhou SanYuan Cable Co., Ltd. provides a couple of different payment methods. Consult Customer Support and find the simplest way for you to pay. Our firm use...

How to pay for audio cable?

Does audio cable have warranty period?

Yes, Hangzhou SanYuan Cable Co., Ltd. provides warranty service for audio cable. Being a quality-oriented company, we warrant our products against defects in materials...

Does audio cable have warranty period?

How long is the warranty period of audio cable?

At Hangzhou SanYuan Cable Co., Ltd., every provided product comes with a certain period of warranty. We offer warranty service for any quality problems of our products...

How long is the warranty period of audio cable?

How to extend audio cable warranty?

For the detailed answer to this question, you'd better contact our staff. In general, audio cable can enjoy an extended warranty service at Hangzhou SanYuan Cable Co...

How to extend audio cable warranty?

Can audio cable be customized?

Yes, Hangzhou SanYuan Cable Co., Ltd. can provide customized service regarding our product - audio cable. In the world of unified products or services, customers...

Can audio cable be customized?

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